Damages Fees

The equipment you have rented is costly and fragile. We suggest that you task your most reliable, careful, and patient team member with the installation and re-packaging. The equipment will come in a shipping crate that is outfitted with specialty foam. Every piece of foam and equipment included in the crate is important and needs to be repacked the exact same way it came to you to reduce the risk of damage. 

Our warehouse inspects and runs diagnostics on each projector before it goes out and when it comes back from a customer. If there is anything beyond normal wear and tear, you will be notified and fees will be assessed. Please read the MSRP values below and be aware of our hardware specialists' ratings for damages. Should you have any questions please contact accounts@broadwaymedia.com 

MSRP Replacement Values (if missing or damaged beyond repair):

  • Projector, Economy Model (non-operational, interior rattle, or visibly modified or broken) - $3,999
  • Projector, Basic Model (non-operational, interior rattle, or visibly modified or broken) - $11,000
  • Lens, Basic Model (non-operational, interior rattle, or visibly modified or broken) - $5,990
  • Shipping Crate (cracked, dented, or broken latches) - $325
  • Mount - $140
  • Remote, Economy - $50
  • Remote, Basic - $70
  • 50ft HDMI - $70
  • 50ft Power Cable - $40
  • Projector Power Cable - $15

Damages:

  • Projector, Economy Model (significant scratches to the body or the lens) - $250
  • Projector, Basic Model (significant scratches to the body or the lens) - $750
  • Mount (elements are missing or the screws are stripped) - $45
  • Foam (one piece of foam has more than 15% of pieces unattached) - $68.15
  • Foam (two - or more - pieces of foam have more than 15% of pieces unattached) - $224.45

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