Welcome!
Welcome to projector rentals with Broadway Media!
It's a fun endeavor (we promise!) but it has a significant learning curve. Good news: we have prepared lots of instructions and we have team members that will be here every step of the way. Use this welcome guide as a way to self-guide yourself through the process, but if you ever run into a snag, contact one of our team members and we will give you one-on-one help!
If you've rented a StageProjector LITE, here are your resources:
- Before you receive your projector, review the following:
- Our warehouse inspects and runs diagnostics on each projector before it goes out and when it comes back from a customer. If there is anything beyond normal wear and tear, you will be notified and fees will be assessed. Read more about damage fees.
- Should you run into any problems with the projector, please review our troubleshooting tips. If you notice your projector status lamps flashing, review the LED indicator guide to see whether you need to contact us for assistance.
- Before packing up your projector, please read through the packaging instructions.
If you've rented our Economy Projector:
- Before you receive your projector, review the following:
- Our warehouse inspects and runs diagnostics on each projector before it goes out and when it comes back from a customer. If there is anything beyond normal wear and tear, you will be notified and fees will be assessed. Read more about damage fees.
- Should you run into any problems with the projector, please review our troubleshooting tips. If you notice your projector status lamps flashing, review the LED indicator guide to see whether you need to contact us for assistance.
- Before packing up your projector, please read through the packaging instructions.
If you've booked the 7,000 lumens Basic Projector rental:
- Before you receive your projector, review the following:
- Our warehouse inspects and runs diagnostics on each projector before it goes out and when it comes back from a customer. If there is anything beyond normal wear and tear, you will be notified and fees will be assessed. Read more about damage fees.
- Should you run into any problems with the projector, please review our troubleshooting tips. If you notice your projector status lamps flashing, review the LED indicator guide to see whether you need to contact us for assistance.
- Before packing up your projector, please read through the packaging instructions.
Here's the installation guide if you rented or purchased a mount: Broadway Media's Common Mount Instructions
Other, related articles:
How do I change the brightness of the digital scenery?
What do I change about my stage lighting to work with projections?
How do I get a larger projection?
The projection image is not as large as I expected it to be. What should I do?